how to order

Ground Effect clothing and baggage is only available directly from Ground Effect. There are no agents wholesalers or shops – so you get to deal directly with the bods who actually design and manufacture the gear… and that lets you score great quality cycling stuff at outrageously sharp prices.

There are several options for ordering…

• The Secure Cart on this web site. There are two options:
  • Cruise the products, clicking on the cart button to add items to your cart as you go. When you've finished shopping click the "Go To Checkout" button and follow your nose to complete your order.
  • If you have a catalogue in front of you and know exactly what you want, then you can cut to the chase and enter the items you need from the pull down menu on the shopping cart. Just click on the "Cart" button from anywhere on the web site to take you there.
• Phone us on 0800 655 733 (within NZ); 1800 145 333 (within Australia); or +64 3 379 9174 from elsewhere on the planet.
• Mail the order form to FreePost Ground Effect, PO Box 4536, ChCh Mail Centre, Christchurch 8140 (no stamp required within NZ — just write FreePost Ground Effect instead). Click here for the order form PDF.
• Want to email us? Scribble a note to orders@groundeffect.co.nz

Currency and Payment

New Zealand, Australia and the Rest of World

You can pay by Visa, MasterCard, cheque, or titanium components. We use a secure server to safeguard your card details.

• Delivery within New Zealand – prices are in NZ currency and include GST.
• To Australia – prices are in Australian dollars.
• To the 'Rest of the World' – all prices are in New Zealand currency, and exclude NZ GST. Approximate prices in your local currency are calculated for each product based on the pull-down menu at the top of each page. Your purchase appears on your credit card in your local currency – converted at the current exchange rate by your bank. You may have to pay local taxes or duties when the package arrives.

United States and United Kingdom

Payment is through PayPal with options to use Visa, MasterCard or your PayPal account.

• Delivery to the USA – prices are in US dollars and exclude NZ GST.
• To the UK – prices are in Pounds Sterling and exclude NZ GST. You may have to pay local taxes or duties when the package arrives.

Privacy and Security

• Your name, postal address, e-mail address and contact details are only used by us to send out catalogues, newsletters and any orders you may place. We do not sell, barter or give away your contact details to any other organisation, ever.
• The Ground Effect order form is secure. It hangs out on a SSL secure server that encrypts the data at time of entry. The URL for the payment page is https://www.groundeffect.co.nz/cart/payment.php. The 's' in https indicates that the site is secure. The Security Certificate is issued by Thawte Consulting, Cape Town, Western Cape, ZA.